Passenger Service Agent

Alliance Ground International (AGI)

Mascoutah, IL, United States
15.25; not specified; not specified ph
Customer service
Safety and security procedures
Handle customer concerns
As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing customer needs and following safety and security procedures

Job Summary

  • As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing customer needs and following safety and security procedures.
  • Responsibilities include managing check-in, bag drop, boarding, ticketing, reservations, baggage handling, and responding to customer inquiries and concerns with professionalism.
  • AGI offers a comprehensive benefits package including paid vacation, medical/dental/vision for full-time employees, company-matched 401(k), and free on-the-job training.

Matching Summary

As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing customer needs and following safety and security procedures.

Salary

15.25; Not specified; Not specified

Skills & Requirements

Must-have

  • customer service
  • safety and security procedures
  • handle customer concerns
  • flight schedules and fares
  • check passenger tickets
  • dangerous goods procedures

Nice-to-have

  • friendly and outgoing
  • outstanding customer service focus
  • teamwork and respect
  • energy and enthusiasm

Key Requirements

  • High school diploma, GED, or equivalent experience
  • Authorization to work in the United States
  • Complete SIDA training

Work Rights

Authorization to work in the United States

Tailored Resume

Cover Letter