Geotab is a global leader in IoT and connected transportation seeking a Technical Support Specialist to help customers utilize their products
Job Summary
Geotab is a global leader in IoT and connected transportation seeking a Technical Support Specialist to help customers utilize their products.
The role involves providing technical expertise on database setup, device troubleshooting, and portal configuration while delivering product training to resellers.
Candidates must be fluent in both Italian and English to effectively communicate technical concepts to global partners and customers.
Matching Summary
Geotab is a global leader in IoT and connected transportation seeking a Technical Support Specialist to help customers utilize their products.
Skills & Requirements
Must-have
1-3 years customer service support experience
Expert level Excel skills including pivot tables
Fluency in Italian and English languages
Ability to troubleshoot hardware and software issues
Experience with database setup and portal configuration
Nice-to-have
Knowledge of high-technology industry
Strong analytical and problem-solving skills
Flexibility to adapt to growing technology demands
Excellent interpersonal communication skills
Team player able to engage all organizational levels
Key Requirements
1-3 years experience in technical support capacity