Customer Experience Associate

TD Bank

Lethbridge, Alberta, Canada
$22.00 - $27.21 cad; not specified; not specified ...
Process financial transactions accurately
Understand customer needs
Recommend banking solutions
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, respond and resolve customer concerns, and achieve assigned goals by promoting banking solutions.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a total rewards package that includes base salary, variable compensation, and health and well-being benefits.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

$22.00 - $27.21 CAD; Not specified; Not specified

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Understand customer needs
  • Recommend banking solutions
  • Resolve customer concerns
  • Promote banking solutions
  • Deliver quality customer experiences

Nice-to-have

  • Charming self
  • Go-getter
  • Dynamic communicator
  • Build positive work environment
  • Respecting coworkers

Key Requirements

  • High School diploma and/or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning, and time management skills
  • Hands on knowledge of MS Office and internet
  • Initiative, accuracy, and detail-oriented
  • Established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter