Senior Product Support Engineer

JLL

Bengaluru, KA, India
Peoplesoft financial modules production support
System monitoring and incident management
Sql and psquery for troubleshooting
This role ensures seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes

Job Summary

  • This role ensures seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.
  • The successful candidate will maintain exceptional system reliability while serving as the primary technical liaison between IT and finance teams, delivering flawless support during month-end closes and collaborating on strategic enhancement initiatives.
  • At JLL, we are collectively shaping a brighter way — for our clients, ourselves, and our fellow employees.

Matching Summary

This role ensures seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.

Skills & Requirements

Must-have

  • PeopleSoft Financial Modules production support
  • system monitoring and incident management
  • SQL and PSQuery for troubleshooting
  • financial close processes support
  • technical liaison between IT and finance

Nice-to-have

  • process automation tools
  • predictive analytics solutions
  • mentoring technical teams
  • cross-functional initiatives leadership

Key Requirements

  • 3-5 years supporting PeopleSoft Financial Management 9.2
  • Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field
  • PeopleSoft certifications in Financial Management
  • Experience with process automation tools and emerging technologies including GenAI applications for IT support

Work Rights

Not specified

Tailored Resume

Cover Letter