Sr. Operational Excellence Consultant

Manulife

Quezon City, Philippines
Hybrid
Process discovery and walkthrough sessions
Process and performance gap identification
Quantifying impact of gaps
Responsible for executing tasks assigned by the project manager, including process discovery, gap identification, and developing project deliverables

Job Summary

  • Responsible for executing tasks assigned by the project manager, including process discovery, gap identification, and developing project deliverables.
  • Cultivate a continuous improvement culture and critical thinking by participating in OE Forums and sharing industry best practices.
  • Build good working relationships with project stakeholders and support business process owners in deploying recommendations.

Matching Summary

Responsible for executing tasks assigned by the project manager, including process discovery, gap identification, and developing project deliverables.

Skills & Requirements

Must-have

  • process discovery and walkthrough sessions
  • process and performance gap identification
  • quantifying impact of gaps
  • developing project deliverables
  • stakeholder management
  • continuous improvement culture

Nice-to-have

  • cross-functional initiatives
  • onshore-offshore collaboration
  • sharing industry best practices
  • critical thinking in the organization
  • passion for continuous learning

Key Requirements

  • 3 years experience in operational management/support functions/process improvement
  • 2 years hands-on application of OE frameworks
  • 2 years experience as Business/Process/Data Analyst
  • 2 years experience managing project stakeholders
  • LEAN Six Sigma Greenbelt Trained

Work Rights

Not specified

Tailored Resume

Cover Letter