Support Engineer 80-100% (m/w/x)

Autexis Holding AG

Villmergen, Switzerland
On-site
Support level 2 analysis and resolution
System stability and performance assurance
Log and data flow analysis
Autexis Holding AG is seeking a Support Engineer to act as a technical liaison between clients and the development team in Villmergen, Switzerland. The ideal candidate will analyze complex systems, ensure operational stability, and engage in customer communication, all while working within a dynamic and humorous team environment

Job Summary

  • You are the technical control center between our customers and our development team.
  • You will systematically analyze complex disturbances from Support Level 2 and resolve them sustainably.
  • We foster a trusting, open, and humorous interaction, supported by joint activities.

Matching Summary

Match Score: 85

Autexis Holding AG is seeking a Support Engineer to act as a technical liaison between clients and the development team in Villmergen, Switzerland. The ideal candidate will analyze complex systems, ensure operational stability, and engage in customer communication, all while working within a dynamic and humorous team environment.

Skills & Requirements

Must-have

  • Support Level 2 analysis and resolution
  • System stability and performance assurance
  • Log and data flow analysis
  • Customer communication and training
  • Collaboration with development teams
  • Support documentation maintenance

Nice-to-have

  • Passion for digitalization and automation
  • Proactive problem-solving approach
  • Team player with a sense of humor
  • Interest in Industry 4.0 concepts

Key Requirements

  • Degree in Computer Science or similar
  • Experience with Node-RED, NodeJS, React
  • Experience with MSSQL, Postgres, InfluxDB, Redis
  • Experience with Docker, Kubernetes
  • Experience with MQTT, OPC UA, S7, Modbus
  • Experience with Windows Server, Linux Server
  • Experience with Grafana, Tailscale
  • Very good German language skills

Work Rights

Not specified

Tailored Resume

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