Customer Experience Associate

TD

Ottawa, Ontario, Canada
Base: $22.50 - $28.33 cad; bonus/equity: not speci...
Process financial transactions accurately
Customer needs assessment and solution recommendation
Promote banking products and services
TD is committed to providing fair and equitable compensation opportunities and growth through skill development for colleagues

Job Summary

  • TD is committed to providing fair and equitable compensation opportunities and growth through skill development for colleagues.
  • The role involves processing financial transactions, understanding customer needs, promoting banking solutions, and delivering quality customer experiences.
  • TD offers a comprehensive Total Rewards package including salary, benefits, career development, and a respectful, inclusive workplace culture.

Matching Summary

TD is committed to providing fair and equitable compensation opportunities and growth through skill development for colleagues.

Salary

Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Customer needs assessment and solution recommendation
  • Promote banking products and services
  • Use of MS Office and internet
  • Adhere to industry regulations and code of conduct
  • Effective verbal and written communication
  • Time management in fast-paced environment

Nice-to-have

  • Initiative and detail orientation
  • Teamwork and respect for coworkers
  • Personal performance development participation
  • Ability to connect personally with customers
  • Promote diversity and equity in workplace

Key Requirements

  • High School diploma or equivalent
  • 1+ years relevant experience
  • Undergraduate degree is an asset
  • Knowledge of MS Office (Word, Excel, Outlook)
  • Ability to handle confidential matters discreetly

Work Rights

Not specified

Tailored Resume

Cover Letter