It Operations & Service Management Consultant

Softtek

Madrid, Spain
On-site
Basic itsm knowledge incidents problems changes
Experience with jira confluence microsoft 365
Organizational analysis and teamwork skills
Softtek is seeking a Junior Service Manager for its IT Operations & Service Management Consultant role in Madrid, Spain. The ideal candidate should have at least one year of relevant experience in technology environments and possess basic knowledge of IT Service Management (ITSM) principles

Job Summary

  • The role involves participating in the implementation of technological solutions and providing support to project teams.
  • Responsibilities include monitoring service status, creating reports, and collaborating on service catalog improvements.
  • Candidates must coordinate with various areas and teams while possessing upper intermediate English proficiency.

Matching Summary

Match Score: 75

Softtek is seeking a Junior Service Manager for its IT Operations & Service Management Consultant role in Madrid, Spain. The ideal candidate should have at least one year of relevant experience in technology environments and possess basic knowledge of IT Service Management (ITSM) principles.

Skills & Requirements

Must-have

  • Basic ITSM knowledge incidents problems changes
  • Experience with Jira Confluence Microsoft 365
  • Organizational analysis and teamwork skills

Nice-to-have

  • Interest in public administration technology projects
  • Strong desire to learn IT service management
  • Certification ITIL Foundation preferred

Key Requirements

  • Degree in Engineering Mathematics or similar
  • At least 1 year of relevant experience or internships
  • Spanish language and upper intermediate English required

Work Rights

Not specified

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