Customer Service Representative - Broadway

Commtq

Broadway, , Australia
Part time (25 hours per week, monday to friday, 11:00 am - 4:00 pm)
Responding to transactional banking needs
Seamless customer experience delivery
Processing deposits and withdrawals
Commtq is seeking a part-time Customer Service Representative for their Broadway branch, where the role involves assisting customers with transactional banking needs and promoting financial wellbeing. The ideal candidate should have a passion for customer service and possess strong communication skills while working in a fast-paced environment

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Service Representative in our Broadway Shopping Centre Branch you’ll be responding to customers transactional banking needs, delivering a seamless customer experience.
  • At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples.

Matching Summary

Match Score: 85

Commtq is seeking a part-time Customer Service Representative for their Broadway branch, where the role involves assisting customers with transactional banking needs and promoting financial wellbeing. The ideal candidate should have a passion for customer service and possess strong communication skills while working in a fast-paced environment.

Skills & Requirements

Must-have

  • Responding to transactional banking needs
  • Seamless customer experience delivery
  • Processing deposits and withdrawals
  • Financial health check assessment
  • Adhering to bank processes and procedures
  • Strong risk culture championing

Nice-to-have

  • Genuine passion for customer service
  • Improving financial wellbeing of customers
  • Collaborative team culture contribution
  • Holistic customer solutions provision

Key Requirements

  • Entry-level position in Banking
  • Ability to ask right questions
  • Excellent communication skills
  • Work in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter