Field Service Technician (neptune) - Dallas Tx

Stryker Corporation

Dallas, TX, USA
Base: $30.82 - $42.63 usd hourly; bonus/equity: no...
On-site
Troubleshooting and resolving customer issues
Building positive customer relationships
Documenting service results
As a Field Service Technician providing support for the Neptune device, you will spend the majority of your time traveling between hospitals, troubleshooting and resolving customer and product issues, building positive relationships, and documenting service results

Job Summary

  • As a Field Service Technician providing support for the Neptune device, you will spend the majority of your time traveling between hospitals, troubleshooting and resolving customer and product issues, building positive relationships, and documenting service results.
  • The environment and culture for this role is fast-paced and you’ll constantly be on the go, requiring the ability to solve complex problems while maintaining strong relationships with customers and internal partners.
  • Benefits include Medical, Dental, Vision, Tuition reimbursement, Matching 401(k), Paid Vacation/Sick Time, and a company vehicle for business use.

Matching Summary

As a Field Service Technician providing support for the Neptune device, you will spend the majority of your time traveling between hospitals, troubleshooting and resolving customer and product issues, building positive relationships, and documenting service results.

Salary

Base: $30.82 - $42.63 USD Hourly; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, and Prescription Drug Insurance, Tuition reimbursement, Matching 401(k), Paid Vacation/Sick Time, Basic life, AD&D and supplemental life insurance, Short-term and long-term disability insurance, Employee Assistance Program, Wellbeing program with incentives, Discounted employee stock purchase plan

Skills & Requirements

Must-have

  • Troubleshooting and resolving customer issues
  • Building positive customer relationships
  • Documenting service results
  • Working with bio-hazardous materials
  • Ability to work independently
  • Outstanding driving record

Nice-to-have

  • Self-directed initiators
  • Analytical problem solvers
  • Goal-oriented developers
  • Meticulous documenters
  • Collaborative partners

Key Requirements

  • Minimum of 3 years technical service experience preferred
  • Bio-medical equipment maintenance, repair and installation experience preferred
  • High School Diploma or GED required
  • Valid driver's license with good driving record

Work Rights

Not specified

Tailored Resume

Cover Letter