Regional Business Administrator – Salesforce Service Cloud

Sanofi Genzyme

Bogotá, Colombia
Not specified; not specified; private medical care...
Hybrid
Salesforce service cloud administration experience
Order to cash (o2c) process knowledge
Salesforce lightning expertise
This role is responsible for the business administration of Salesforce Service Cloud within the Order to Serve Global Process

Job Summary

  • This role is responsible for the business administration of Salesforce Service Cloud within the Order to Serve Global Process.
  • The successful candidate will maintain security protocols, manage defects, and lead end-user training for O2C processes.
  • Sanofi offers flexible working policies including up to 50% remote work and a diverse cross-cultural team environment.

Matching Summary

This role is responsible for the business administration of Salesforce Service Cloud within the Order to Serve Global Process.

Salary

Not specified; Not specified; Private medical care, life and health insurance, gender-neutral paid parental leave

Skills & Requirements

Must-have

  • Salesforce Service Cloud administration experience
  • Order to Cash (O2C) process knowledge
  • Salesforce Lightning expertise
  • User setup and profile management
  • First-level technical support

Nice-to-have

  • Strong stakeholder management skills
  • Excellent communication abilities
  • Data analysis capabilities
  • End-user training leadership
  • Continuous improvement mindset

Key Requirements

  • Bachelor's degree in Business, IT, or related field
  • Advanced English level proficiency
  • Previous Salesforce administration experience

Work Rights

Not specified

Tailored Resume

Cover Letter