L2 Supp Web Apps Junior

Softtek

Monterrey, Mexico
On-site
Pl/sql intermediate skills
Oracle database support
Rest api handling
The role involves attending to incidents and requirements while updating status to users and managers

Job Summary

  • The role involves attending to incidents and requirements while updating status to users and managers.
  • The position offers a hybrid work modality combining remote work and office presence in Monterrey.
  • Availability to work some weekends is required, with a full-time Monday to Friday schedule.

Matching Summary

The role involves attending to incidents and requirements while updating status to users and managers.

Skills & Requirements

Must-have

  • PL/SQL intermediate skills
  • Oracle database support
  • REST API handling
  • Incident diagnosis and resolution
  • Hybrid work environment
  • Technical English proficiency

Nice-to-have

  • Root Cause Analysis documentation
  • Effective communication with non-technical users
  • Multi-incident prioritization
  • Team collaboration with developers and QA
  • Adaptability to on-premise and cloud environments

Key Requirements

  • Junior level experience
  • Technical English
  • Availability for weekend work

Work Rights

Not specified

Tailored Resume

Cover Letter