Not specified; not specified; competitive pyy + be...
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5 years experience managing customer service teams
Strong written and oral communication in english
Fluency in canadian french required
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Solventum is seeking a Customer Technical Support Supervisor to lead a team in delivering exceptional customer service in the healthcare sector. The role involves managing daily operations, mentoring staff, and ensuring compliance with quality standards, as well as fostering a collaborative and innovative work environment.
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Job Summary
This position provides direct supervision to assigned employees through leadership, training, and development while enforcing corporate policies.
The role involves managing day-to-day team operations, including workload assignments, SLA compliance, and quality standards monitoring.
Solventum offers competitive pay and benefits designed to help employees live their best life both physically and financially.
Matching Summary
Match Score: 75
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Solventum is seeking a Customer Technical Support Supervisor to lead a team in delivering exceptional customer service in the healthcare sector. The role involves managing daily operations, mentoring staff, and ensuring compliance with quality standards, as well as fostering a collaborative and innovative work environment.
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Salary
Not specified; Not specified; Competitive pay and benefits benchmarked with comparable companies
Skills & Requirements
Must-have
5 years experience managing customer service teams
Strong written and oral communication in English
Fluency in Canadian French required
Experience with high-volume data entry
Microsoft Office knowledge
Nice-to-have
Six Sigma Green Belt project experience
Scrum or Agile methodology knowledge
Ability to work effectively in cross-functional groups
Self-motivated leadership style
Analytical skills for data interpretation
Key Requirements
High school diploma or equivalent education
Must be legally authorized to work without sponsorship
Minimum 5 years of management experience
Bilingual proficiency in English and Canadian French
Work Rights
Must be legally authorized to work in country without sponsorship