Sr Anlyst, Svc Contract&wnty

Real Time Executives Inc

Taanuan City, Philippines
Hybrid
Manage aircraft on ground demand
Resolve customer complaints and problems
Experience with sap and salesforce systems
The role involves managing and resolving inbound Aircraft on Ground and critical part demands for customers worldwide

Job Summary

  • The role involves managing and resolving inbound Aircraft on Ground and critical part demands for customers worldwide.
  • Candidates must process and monitor all customer issues from initiation to closure using CRM and ERP systems like SAP and Salesforce.
  • The position requires adherence to EHS practices and the ability to work on non-traditional shift schedules including holidays.

Matching Summary

The role involves managing and resolving inbound Aircraft on Ground and critical part demands for customers worldwide.

Skills & Requirements

Must-have

  • Manage Aircraft on Ground demand
  • Resolve customer complaints and problems
  • Experience with SAP and Salesforce systems
  • Work non-traditional shift schedules including weekends

Nice-to-have

  • Ability to digest large amounts of data quickly
  • Reporting, database manipulation and/or VBA skills
  • Participate in continuous improvement initiatives
  • Strong numerical and reasoning skills

Key Requirements

  • Bachelor's Degree or 6 years relevant experience
  • Aerospace or manufacturing industry experience
  • Must be at least a year in current job level
  • No disciplinary action or Performance Succession Plan in past year

Work Rights

Not specified

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