Customer Success Manager, Apac

Keepersecurity

Tokyo Prefecture, Japan
On-site
Revenue quota attainment
Contract negotiation
Customer relationship building
As a Customer Success Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions

Job Summary

  • As a Customer Success Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions.
  • Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle.
  • Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity.

Matching Summary

As a Customer Success Manager, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions.

Skills & Requirements

Must-have

  • Revenue quota attainment
  • Contract negotiation
  • Customer relationship building
  • Technical troubleshooting
  • Best practice advising

Nice-to-have

  • Proactive customer engagement
  • Drive customer advocacy
  • Team environment contribution
  • Product expertise development

Key Requirements

  • 1+ years of experience
  • Bilingual in Japanese and English
  • Experience with Enterprise organizations
  • Working knowledge of Salesforce.com

Work Rights

Not specified

Tailored Resume

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