Care Account Operations Advisor - Liens And Levies
Toast
Omaha, NE, United States
Base: $60,000—$62,000 usd or $55,000—$58,000 usd; ...
On-site
Review and validate legal fund-withholding requests
Communicate clearly and empathetically with customers
Manage a high-volume case queue
Account Operations Advisors on the Liens & Levies team play a critical role in protecting the integrity of Toast's financial operations
Job Summary
Account Operations Advisors on the Liens & Levies team play a critical role in protecting the integrity of Toast's financial operations.
The work requires precision, sound judgment, and the ability to communicate clearly and empathetically with customers during what can be a stressful and confusing experience.
Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
Matching Summary
Account Operations Advisors on the Liens & Levies team play a critical role in protecting the integrity of Toast's financial operations.
Salary
Base: $60,000—$62,000 USD or $55,000—$58,000 USD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Review and validate legal fund-withholding requests
Communicate clearly and empathetically with customers
Manage a high-volume case queue
Process approved lien and levy requests
Maintain thorough documentation for audit
Nice-to-have
Identify opportunities to improve workflows
Serve as a knowledgeable resource for internal teams
High sense of urgency and accountability
Key Requirements
2+ years of customer-facing experience
Familiarity with legal fund-withholding instruments
Prior experience with Salesforce or other CRM tools is a plus