Technical Lead - Fsm

Service Stream

Melbourne, VIC, Australia
Hybrid
Technical lead fsm
Servicenow fsm expertise
Technical architecture and design
Own the technical architecture and design of the enterprise FSM platforms, including development, configuration and solution patterns

Job Summary

  • Own the technical architecture and design of the enterprise FSM platforms, including development, configuration and solution patterns.
  • Provide technical leadership across projects and BAU to ensure stability, performance, and high‑quality outcomes.
  • Benefits of working with us include flexible working, national career pathways, retail discounts, various paid leave options, and a culture that values diversity and inclusion.

Matching Summary

Own the technical architecture and design of the enterprise FSM platforms, including development, configuration and solution patterns.

Skills & Requirements

Must-have

  • Technical Lead FSM
  • ServiceNow FSM expertise
  • Technical architecture and design
  • Code quality and standards
  • Release management governance
  • Root cause analysis

Nice-to-have

  • Influence delivery teams and vendors
  • Uplift technical standards
  • Defence, Telco, Transport, Utilities domains
  • Complex field operations environments

Key Requirements

  • Australian Citizen required
  • 10+ years experience in Field Systems
  • Bachelor’s degree in IT or equivalent

Work Rights

Australian Citizen required

Tailored Resume

Cover Letter