26943519 Client Service Officer for Custody Operation

CITIBANK N.A.

Singapore
Hybrid
2-5 years customer experience
Bachelor's degree in business or finance
Investigative and analytical skills
CitiBank is seeking a Client Service Officer for Custody Operation in Singapore, focusing on providing exceptional customer support to a portfolio of high-profile clients. The ideal candidate will have 2-5 years of customer service experience, preferably in a financial environment, and will be responsible for resolving client issues and improving customer experience

Job Summary

  • The role involves managing a portfolio of high-profile clients and ensuring queries are resolved timely and professionally.
  • Citi offers comprehensive benefits including telehealth options, confidential counseling, and expanded paid parental leave policies.
  • Successful candidates must demonstrate clear communication skills and the ability to advocate for process improvements.

Matching Summary

Match Score: 85

CitiBank is seeking a Client Service Officer for Custody Operation in Singapore, focusing on providing exceptional customer support to a portfolio of high-profile clients. The ideal candidate will have 2-5 years of customer service experience, preferably in a financial environment, and will be responsible for resolving client issues and improving customer experience.

Skills & Requirements

Must-have

  • 2-5 years customer experience
  • Bachelor's degree in Business or Finance
  • Investigative and analytical skills

Nice-to-have

  • Project management and organizational skills
  • Ability to influence stakeholders
  • Focus on building client relationships

Key Requirements

  • 2-5 years of customer experience
  • Bachelor's Degree in Business, Accounting, or Finance
  • Experience in business or financial environment preferred

Work Rights

Not specified

Tailored Resume

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