Account Coordinator, Customer Service

Bluescope Steel

Mount Waverley, Australia
14% super; 10% annual bonus incentive ph
Hybrid (4 days onsite, 1 day remote)
Customer experience ownership
Order coordination
Internal team collaboration
BlueScope Steel is seeking an Account Coordinator for their Customer Service team in Mount Waverley, Australia. The role involves managing a dedicated customer portfolio, coordinating orders, and ensuring a high-quality customer experience while working in a hybrid model

Job Summary

  • As the trusted point of contact for your customer portfolio, you’ll build strong relationships, coordinate complex orders and work across teams including sales, supply chain and manufacturing to deliver a customer experience that is clear, responsive and dependable.
  • In this hybrid role, you’ll work four days in the office and one day from home, with free on-site parking, and eligibility for 14% super and 10% annual bonus incentive as part of the package.
  • BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team.

Matching Summary

Match Score: 85

BlueScope Steel is seeking an Account Coordinator for their Customer Service team in Mount Waverley, Australia. The role involves managing a dedicated customer portfolio, coordinating orders, and ensuring a high-quality customer experience while working in a hybrid model.

Salary

14% super; 10% annual bonus incentive

Skills & Requirements

Must-have

  • Customer experience ownership
  • Order coordination
  • Internal team collaboration
  • Customer relationship building
  • B2B service environments

Nice-to-have

  • Empathy and sound judgement
  • Curiosity and initiative
  • Adaptability to change

Key Requirements

  • Experience in customer service
  • Experience in account coordination
  • Experience in internal sales support
  • Experience in B2B service environments
  • Confidence using digital systems (Excel, CRM, ERP)

Work Rights

Not specified

Tailored Resume

Cover Letter