Advisor Ii, B2b Sales (cl11) - Canada Night Shift

Concentrix

Kuala Lumpur, Malaysia
Not specified (assumed full time, night shift)
Inbound and outbound call handling
Non-scripted probing techniques
Achieving sales targets and kpis
The Advisor II, B2B Sales position at Concentrix involves engaging with customers to sell products and services while delivering customer support. The role requires achieving sales targets through effective communication and understanding customer needs during night shifts in Kuala Lumpur, Malaysia

Job Summary

  • The Advisor II role is responsible for selling products and services via inbound calls, outbound calls, or the Internet.
  • Employees must use non-scripted probing techniques to determine customer needs and maximize sale opportunities on every call.
  • The position requires maintaining broad knowledge of products, pricing, and promotions while meeting contractual sales goals.

Matching Summary

Match Score: 75

The Advisor II, B2B Sales position at Concentrix involves engaging with customers to sell products and services while delivering customer support. The role requires achieving sales targets through effective communication and understanding customer needs during night shifts in Kuala Lumpur, Malaysia.

Skills & Requirements

Must-have

  • Inbound and outbound call handling
  • Non-scripted probing techniques
  • Achieving sales targets and KPIs
  • Customer needs assessment
  • Product knowledge maintenance

Nice-to-have

  • Empathy and rapport building
  • Courteous and professional demeanor
  • Billing question resolution skills

Key Requirements

  • English language proficiency required
  • Full-time availability including night shifts

Work Rights

Not specified

Tailored Resume

Cover Letter