Assistant.e Support Informatique - Alternance Paris (sept 2026)

Bacardi

Paris, France
Level 1 and 2 user support
Remote desktop support
Audiovisual support for teams meetings
Provide Level 1 and 2 IT support, including proximity and remote assistance, audiovisual support for Teams meetings, and troubleshooting of workstations, tablets, mobiles, and printers

Job Summary

  • Provide Level 1 and 2 IT support, including proximity and remote assistance, audiovisual support for Teams meetings, and troubleshooting of workstations, tablets, mobiles, and printers.
  • Manage incident ticket tracking from diagnosis to resolution, ensuring user satisfaction, and maintain inventory records in the call/inventory tool.
  • Bacardi offers a comprehensive Total Rewards package including competitive pay, paid time off, retirement plans, health and wellbeing benefits, and family-friendly leave policies.

Matching Summary

Provide Level 1 and 2 IT support, including proximity and remote assistance, audiovisual support for Teams meetings, and troubleshooting of workstations, tablets, mobiles, and printers.

Skills & Requirements

Must-have

  • Level 1 and 2 user support
  • Remote desktop support
  • Audiovisual support for Teams meetings
  • Workstation installation and troubleshooting
  • Mobile device synchronization
  • Local network support (LAN & WAN)

Nice-to-have

  • Strong interpersonal skills
  • Dynamic and rigorous approach
  • Organizational skills
  • Belonging culture
  • Self-awareness
  • People agility
  • Results agility
  • Mental agility
  • Change agility
  • Growth and learning mindset

Key Requirements

  • Bac +2 to Bac +3 level of study
  • Oral and written English proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter