Reservations Agent

La Jolla Beach & Tennis Club, Inc.

La Jolla, California, United States
Hourly rate: $23.69; bonus: $500 referral bonus; b...
Not specified
Process reservation calls and inquiries
Maintain professional and friendly demeanor
Multi-task in a fast-paced environment
La Jolla Beach & Tennis Club, Inc. is seeking a Reservations Agent to join their vibrant team dedicated to providing exceptional service at their renowned oceanfront properties in La Jolla, California. The ideal candidate will have relevant experience in customer service and a passion for the hospitality industry, contributing to the club's commitment to quality and community

Job Summary

  • The role involves providing quality 4 Diamond Service by anticipating guest needs while maintaining a polite and professional demeanor.
  • Employees are responsible for handling reservation calls, processing inquiries, and communicating changes to the front desk and housekeeping departments.
  • The company offers competitive pay, free daily meals, medical benefits, and a $500 referral bonus for new hires.

Matching Summary

Match Score: 85

La Jolla Beach & Tennis Club, Inc. is seeking a Reservations Agent to join their vibrant team dedicated to providing exceptional service at their renowned oceanfront properties in La Jolla, California. The ideal candidate will have relevant experience in customer service and a passion for the hospitality industry, contributing to the club's commitment to quality and community.

Salary

Hourly Rate: $23.69; Bonus: $500 referral bonus; Benefits: Medical, Dental, Vision, 401K, Paid vacation, sick, holiday time

Skills & Requirements

Must-have

  • Process reservation calls and inquiries
  • Maintain professional and friendly demeanor
  • Multi-task in a fast-paced environment
  • Adhere to company policies and events
  • Communicate changes to departments

Nice-to-have

  • Anticipate guest needs proactively
  • Achieve call conversion ratio goals
  • Collaborative team work environment
  • Knowledge of rate structures and features

Key Requirements

  • One to two years related experience or training
  • Ability to calculate figures and amounts
  • Strong written and verbal communication skills

Work Rights

Not specified

Tailored Resume

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