Principal Crm Manager

Aristocrat Gaming

Barcelona, Spain
Fully remote
Crm strategy development
Team leadership and management
Data-driven decision making
Encourage and lead a team of world-class professionals across multiple locations and fields, covering lifecycles, sales, events, promotions, and LiveOps specials

Job Summary

  • Encourage and lead a team of world-class professionals across multiple locations and fields, covering lifecycles, sales, events, promotions, and LiveOps specials.
  • Develop CRM strategies aimed at improving the performance of our sales, monetization, and retention cycles, including game launches, events, and customer onboarding.
  • We live by our People First principle, fostering an inclusive culture where our people are encouraged to be their very best, every day.

Matching Summary

Encourage and lead a team of world-class professionals across multiple locations and fields, covering lifecycles, sales, events, promotions, and LiveOps specials.

Skills & Requirements

Must-have

  • CRM strategy development
  • team leadership and management
  • data-driven decision making
  • gaming industry understanding
  • cross-functional team collaboration
  • innovative CRM strategy implementation

Nice-to-have

  • passion for gaming
  • outstanding customer experiences
  • collaboration and innovation culture
  • driving decision-making with metrics

Key Requirements

  • More than 5 years of experience in CRM, marketing, or an associated area
  • Bachelor's degree or equivalent experience in Marketing, Business, or a related subject area
  • Proven experience in a senior CRM role
  • Must be authorized to work in Spain

Work Rights

Must be authorized to work in Spain

Tailored Resume

Cover Letter