Job Summary

• The Senior Client Success Manager will serve as the liaison between Abbott eScreen and assigned top revenue clients, using a consultative approach to manage and upsell the account to exceed client needs.
• This role requires daily interface with all internal eScreen groups and client contacts at all management levels including executive support.
• Abbott offers career development with an international company, access to a Health Investment Plan (HIP) PPO medical plan, an excellent retirement savings plan with high employer contribution, and tuition reimbursement.

Matching Summary

Salary

Base: $78,000.00 – $156,000.00; Bonus/Equity: Not specified; Benefits: Medical coverage, retirement savings plan, tuition reimbursement, student debt program, education benefit

Skills & Requirements

Key Requirements

• Bachelor’s degree or equivalent combination of education and experience
• 3-5 years of professional experience
• Experience managing customer relations via phone, email, and in person
• Proficient use of Microsoft Office, CRMs, and digital conference applications
• Proven skills in extensive interactive client relationships
• Ability to analyze and articulate data findings
• Extremely organized person
• Disciplined note-taker
• Must have strong time-management skills
• Must be able to work independently and collaborate with a team
• Good oral and written communication skills

Work Rights