We’re obsessed with making hard work pay off, for our people, our customers, and the world around us
Job Summary
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
In this role, you will analyze logs and performance metrics, tune configurations and queries, and debug service pipelines to prevent and resolve production issues.
We proactively detect and eliminate performance bottlenecks, minimize downtime, and optimize system efficiency using advanced monitoring, disciplined engineering practices, and close collaboration with partner teams.
Matching Summary
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
Salary
Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
Analyze logs and performance metrics
Debug service pipelines
Structured troubleshooting
Root-cause analysis
Distributed systems fundamentals
Enterprise software customer support
Nice-to-have
Curious minds and courageous collaborators
Sun-drenched optimism and drive
Passion and customer focus
Continuous improvement mindset
Automate tasks with scripting languages
Key Requirements
2+ years customer support engineering
Bachelor's degree in CS, IT, Engineering or equivalent