Job Summary

• Lead the day-to-day operations and ongoing enhancement of the core ITSM platform, including associated workflow applications and the Atlassian Jira and Confluence environments.
• Partner with business customers across the enterprise to define product requirements and training needs for the adoption and rollout of Service Management technology solutions.
• Ferguson is committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates.

Matching Summary

Salary

Base: $7,568.91 - $13,247.76 Monthly; Bonus/Equity: Bonus or Incentive Plan eligible; Benefits: Health, dental, vision, paid time off, life insurance, 401(k) with company match, mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts

Skills & Requirements

Key Requirements

• 5 years of IT leadership experience
• Bachelor's degree in Information Systems or equivalent
• ITIL, ITSM, and ITOM principles knowledge
• Proficient in Microsoft 365 applications

Work Rights