Customer Satisfaction Supervisor

Lithia & Driveway

Medford, OR, US
Base: $50,000-75,000; bonus/equity: not specified;...
Customer service leadership
Team management
Performance optimization
The Driveway Customer Satisfaction Supervisor is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience post purchasing process

Job Summary

  • The Driveway Customer Satisfaction Supervisor is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience post purchasing process.
  • This position will be responsible for reaching and maintaining exceptional Customer Resolution.
  • We offer best-in-class industry benefits including competitive pay and wellness programs.

Matching Summary

The Driveway Customer Satisfaction Supervisor is responsible for building, leading, and inspiring their teams to deliver an unparalleled customer experience post purchasing process.

Salary

Base: $50,000-75,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service leadership
  • Team management
  • Performance optimization

Nice-to-have

  • Strategic thinking
  • Continuous improvement mindset
  • Strong communication skills

Key Requirements

  • 3-5+ years of customer service leadership
  • High school diploma or equivalent
  • Exceptional written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter