Senior Staff Systems Engineer

ServiceNow

Hyderabad, India
On-site
Design, develop, test, deploy, maintain, and improve software in go and python
Build scalable, reliable backend services/apis/microservices
Design fault-tolerant, high-throughput systems
Design, develop, test, deploy, maintain, and improve software in Go and Python, building scalable, reliable backend services/APIs/microservices with clear SLAs and contracts

Job Summary

  • Design, develop, test, deploy, maintain, and improve software in Go and Python, building scalable, reliable backend services/APIs/microservices with clear SLAs and contracts.
  • Design fault-tolerant, high-throughput systems, integrating with relational/NoSQL stores, streams/queues, and cloud-native services while diagnosing and resolving production issues to reduce MTTR.
  • Leverage AI to accelerate engineering with tests, scaffolding, and code review, and deliver AI/RAG features while embedding AI in operations for log/alert triage and ChatOps.

Matching Summary

Design, develop, test, deploy, maintain, and improve software in Go and Python, building scalable, reliable backend services/APIs/microservices with clear SLAs and contracts.

Skills & Requirements

Must-have

  • Design, develop, test, deploy, maintain, and improve software in Go and Python
  • Build scalable, reliable backend services/APIs/microservices
  • Design fault-tolerant, high-throughput systems
  • Integrate with relational/NoSQL stores, streams/queues, and cloud-native services
  • Diagnose and resolve production issues across service/network/data layers
  • Instrument with Prometheus/OpenTelemetry/Grafana
  • Partner with Product, QA, and engineers to shape requirements and deliver iteratively in Agile
  • Design solutions on AWS/Azure/GCP
  • Build with Docker/containerd and operate Kubernetes
  • Automate build/test/release with canary/blue-green and safe rollbacks
  • Codify infra with Terraform and adopt GitOps
  • Implement OAuth2/OIDC/JWT, manage secrets, enforce least-privilege IAM
  • Bake in security checks (SAST/DAST, dependency scanning, SBOM/signing)
  • Accelerate engineering with AI (tests, scaffolding, code review)
  • Deliver AI/RAG features and embed AI in ops
  • Go expertise: idiomatic design, goroutines/channels, context/timeouts
  • API design & productization: REST/gRPC, OpenAPI/Protobuf, versioning
  • Data & caching: PostgreSQL/MySQL schema design, Redis, Kafka/SQS/Pub/Sub
  • Reliability & observability: structured logs, OpenTelemetry, SLOs/error budgets
  • API security: OAuth2/OIDC/JWT, mTLS, RBAC/ABAC
  • Kubernetes ops: EKS/AKS/GKE, cluster upgrades, HPA/VPA
  • Cloud depth: Strong in one (AWS/Azure/GCP) with working knowledge of others
  • CI/CD & supply chain: GitHub Actions/GitLab/Jenkins, multi-stage pipelines
  • Communication & leadership: clear design docs/ADRs, constructive reviews, mentorship

Nice-to-have

  • Experience leveraging or critically thinking about how to integrate AI into work processes
  • AI/RAG for runbooks/KB, with evals, cost/latency tracking, and PII-safe guardrails

Key Requirements

  • 12+ years building/operating high-scale backend APIs and platforms
  • Go expertise
  • API design & productization
  • Data & caching
  • Reliability & observability
  • API security
  • Kubernetes ops
  • Cloud depth
  • CI/CD & supply chain
  • Communication & leadership
  • AIOps

Work Rights

Not specified

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