Patient Access Representative - Adult Outpatient Pavilion

pathology.vcu.edu

Quality customer service
Environmental control plan
Materials management
The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect

Job Summary

  • The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect.
  • This position establishes and maintains an environmental control plan, coordinates materials management for the department, assists in monitoring clinic activities and provides supervision of clerical activities.
  • The Patient Access Representative handles all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures.

Matching Summary

The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect.

Skills & Requirements

Must-have

  • Quality customer service
  • Environmental control plan
  • Materials management
  • Monitoring clinic activities
  • Supervision of clerical activities
  • Business functions in assigned area
  • Reception, scheduling, and registering patients

Nice-to-have

  • Fast pace environment
  • Able to handle multiple priorities
  • Frequent and intense customer interactions
  • Able to adapt to frequent change

Key Requirements

  • Previous experience with computers
  • Microsoft Office software
  • Navigating the Internet
  • Typing 40 words per minute
  • High school graduate or GED

Work Rights

Not specified

Tailored Resume

Cover Letter