Director Of Premium Services

Legends Global

Grand Rapids, MI, US
Premium food & beverage operations
Guest experience design
Budgeting and labor management
Lead and execute the overall premium hospitality strategy for Catering, Suites, Clubs, Restaurants and VIP spaces, delivering elevated food & beverage experiences and best-in-class service for all premium clients

Job Summary

  • Lead and execute the overall premium hospitality strategy for Catering, Suites, Clubs, Restaurants and VIP spaces, delivering elevated food & beverage experiences and best-in-class service for all premium clients.
  • Own and manage relationships with catering clients, suite holders, club members, and VIP guests, ensuring a personalized, experience before, during, and after events.
  • Collaborate cross-functionally with Operations, Ticketing, Security, and Guest Services to ensure seamless execution of premium experiences and contractual commitments.

Matching Summary

Lead and execute the overall premium hospitality strategy for Catering, Suites, Clubs, Restaurants and VIP spaces, delivering elevated food & beverage experiences and best-in-class service for all premium clients.

Skills & Requirements

Must-have

  • Premium food & beverage operations
  • Guest experience design
  • Budgeting and labor management
  • Event-driven environment
  • Cross-functional collaboration

Nice-to-have

  • Ambitious thinking and bold action
  • Inclusive workplace
  • Winning is an everyday thing

Key Requirements

  • 8–10 years of progressive experience in premium hospitality
  • Proven leadership experience
  • Proficient in Microsoft Office

Work Rights

Not specified

Tailored Resume

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