Customer Success Advisor

New Reach Education

Tempe, AZ, United States
On-site
Customer success experience
Strong communication skills
Time management and multitasking
New Reach is dedicated to unlocking financial freedom through practical and actionable education by offering online courses in financial literacy

Job Summary

  • New Reach is dedicated to unlocking financial freedom through practical and actionable education by offering online courses in financial literacy.
  • The role involves connecting with 100–200 members daily to support their journey, hold them accountable, and collaborate with various teams to create an unforgettable member experience.
  • Benefits include paid time off, health packages, 401(k) with company match, maternity/paternity leave, free course enrollment, and a positive culture valuing growth and community impact.

Matching Summary

New Reach is dedicated to unlocking financial freedom through practical and actionable education by offering online courses in financial literacy.

Skills & Requirements

Must-have

  • customer success experience
  • strong communication skills
  • time management and multitasking
  • member progress tracking
  • collaboration with cross-functional teams

Nice-to-have

  • experience with online education
  • sales support skills
  • motivating and building rapport
  • comfort with change and growth mindset
  • working in fast-paced environment

Key Requirements

  • 1+ years customer success or coaching experience
  • Bachelor's degree preferred
  • Greater Phoenix area residency required

Work Rights

Not specified

Tailored Resume

Cover Letter