Reservations Supervisor

Four Seasons Hotels & Resorts

Florence, Italy
Competitive salary; comprehensive benefits pyckage...
Minimum two years reservations experience
Solid opera pms system knowledge
Excellent italian and english communication
The role involves overseeing daily operations of the Reservations Department to ensure accuracy, efficiency, and adherence to luxury service standards

Job Summary

  • The role involves overseeing daily operations of the Reservations Department to ensure accuracy, efficiency, and adherence to luxury service standards.
  • Candidates must possess solid knowledge of the Opera PMS system and demonstrate strong leadership skills in a high-pressure environment.
  • Four Seasons offers competitive salary, comprehensive benefits, employee discounts worldwide, and excellent training opportunities.

Matching Summary

The role involves overseeing daily operations of the Reservations Department to ensure accuracy, efficiency, and adherence to luxury service standards.

Salary

Competitive Salary; Comprehensive benefits package; Employee discount and complimentary dry cleaning

Skills & Requirements

Must-have

  • Minimum two years Reservations experience
  • Solid Opera PMS system knowledge
  • Excellent Italian and English communication
  • Strong multitasking and phone etiquette
  • Ability to perform well under pressure

Nice-to-have

  • Basic accounting skills for commissions
  • Third language proficiency
  • Positive can-do attitude
  • Leadership skills demonstration

Key Requirements

  • Two years minimum experience in Reservations role
  • Legal authorization to work in Italy required
  • Advanced computer proficiency including Excel and Word

Work Rights

Must hold legal authorization to work in Italy

Tailored Resume

Cover Letter