Xfinity Retail Service Associate

Sky (Comcast)

Santa Fe, NM, United States
Base pyy: $17.14; bonus/equity: not specified; ben...
On-site
Customer experience
Mobile activation
Device troubleshooting
Comcast is seeking a Retail Service Associate in Santa Fe, NM to enhance customer experiences with mobile products and services. The role involves providing technical support, operational assistance, and education to customers, while maintaining store standards

Job Summary

  • The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.

Matching Summary

Match Score: 85

Comcast is seeking a Retail Service Associate in Santa Fe, NM to enhance customer experiences with mobile products and services. The role involves providing technical support, operational assistance, and education to customers, while maintaining store standards.

Salary

Base Pay: $17.14; Bonus/Equity: Not specified; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • customer experience
  • mobile activation
  • device troubleshooting
  • technical support
  • operational readiness

Nice-to-have

  • enthusiasm for technology
  • collaboration and openness
  • customer confidence
  • incremental revenue

Key Requirements

  • 0-2 Years Relevant Work Experience
  • High School Diploma / GED (Required)

Work Rights

Not specified

Tailored Resume

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