Client Support Specialist II - Benefits & Talent

ADP

Tempe, Arizona, United States
Not specified; not specified; best-in-class benefi...
**
3-5 years client service experience
High volume inbound call handling
Bilingual english/spanish proficiency
** ADP is seeking a Client Support Specialist II to provide exceptional service to clients with 50-999 employees, focusing on issue resolution and user training. The role emphasizes building client relationships and requires strong communication skills, with a supportive company culture that values inclusion and career growth. **

Job Summary

  • This role serves as the front-line for solving clients' challenges including issue resolution and user training on ADP technology.
  • Candidates must thrive in a metrics-driven call center environment while maintaining high ethical standards and professionalism.
  • The company offers best-in-class benefits starting on Day 1, including paid time off for volunteering and opportunities for career growth.

Matching Summary

Match Score: 75

** ADP is seeking a Client Support Specialist II to provide exceptional service to clients with 50-999 employees, focusing on issue resolution and user training. The role emphasizes building client relationships and requires strong communication skills, with a supportive company culture that values inclusion and career growth. **

Salary

Not specified; Not specified; Best-in-class benefits start on Day 1

Skills & Requirements

Must-have

  • 3-5 years client service experience
  • High volume inbound call handling
  • Bilingual English/Spanish proficiency

Nice-to-have

  • Military experience preferred
  • College degree beneficial
  • Strong rapport building skills

Key Requirements

  • 3 to 5 years of client service experience
  • Bilingual (English/Spanish) capability required
  • Ability to work overtime during peak seasons

Work Rights

Not specified

Tailored Resume

Cover Letter