The Engagement Manager plays a pivotal role in driving the successful implementation, optimization, and long-term adoption of EBANX’s payment solutions, acting as a strategic bridge between clients, commercial teams, and product development
Job Summary
The Engagement Manager plays a pivotal role in driving the successful implementation, optimization, and long-term adoption of EBANX’s payment solutions, acting as a strategic bridge between clients, commercial teams, and product development.
Key responsibilities include leading end-to-end execution of client onboarding, managing ramp-up plans with defined KPIs, and providing consultative guidance to merchants for business growth and market expansion.
EBANX offers comprehensive benefits including language classes, financial support for education, wellness programs, and semi-flexible hours.
Matching Summary
The Engagement Manager plays a pivotal role in driving the successful implementation, optimization, and long-term adoption of EBANX’s payment solutions, acting as a strategic bridge between clients, commercial teams, and product development.
Skills & Requirements
Must-have
payments solutions implementation
client onboarding and integration
performance metrics reviews
cross-functional team coordination
strategic client advisory
Nice-to-have
emerging market dynamics understanding
data-driven insights generation
continuous improvement contribution
Key Requirements
Bachelor's degree
Proven experience in payments, financial technology, consulting, or account management
Demonstrated ability to lead complex projects
Experience serving as a strategic consultant to clients
Expertise in managing concurrent projects
Strong analytical capabilities
Deep understanding of digital payments, e-commerce, and emerging market dynamics