Relationship Analyst

SANTANDER CONSUMER BANK S.p.A

United States of America
Base: $54,375.00 - $92,500.00 usd annually; bonus/...
Bachelor's degree or equivalent experience
3+ years customer service experience
Microsoft office proficiency (outlook, excel, word)
The Relationship Analyst manages client requests and operational processes independently while ensuring accuracy, timeliness, and strict regulatory compliance

Job Summary

  • The Relationship Analyst manages client requests and operational processes independently while ensuring accuracy, timeliness, and strict regulatory compliance.
  • This role serves as the primary point of contact for client inquiries, handling most complaints and resolving issues without escalation to senior staff.
  • Santander offers a competitive rewards package including benefits designed to support employee well-being and family needs alongside fair compensation.

Matching Summary

The Relationship Analyst manages client requests and operational processes independently while ensuring accuracy, timeliness, and strict regulatory compliance.

Salary

Base: $54,375.00 - $92,500.00 USD annually; Bonus/Equity: Not specified; Benefits: Comprehensive rewards package supporting well-being

Skills & Requirements

Must-have

  • Bachelor's Degree or equivalent experience
  • 3+ years customer service experience
  • Microsoft Office proficiency (Outlook, Excel, Word)
  • Bilingual English and Spanish skills
  • Independent client issue resolution

Nice-to-have

  • Experience with T-24 software system
  • Familiarity with DocuSign and Appian platforms
  • Servicing high-net worth LATAM clients
  • Portuguese language capability for Brazil clients
  • Proactive digital banking tool adoption

Key Requirements

  • Bachelor's Degree required
  • 3+ years in customer service or private banking
  • Fluent in English and Spanish
  • Experience with Microsoft Office suite
  • US work authorization not specified

Work Rights

Not specified

Tailored Resume

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