Box Office Agent

Ticketmaster Italia

Edmonton, AB, Canada
Exceptional front-line customer service
Ticketmaster point of sale system
Archtics and tm host systems
We’re fans who help fans everywhere access the live events they love

Job Summary

  • We’re fans who help fans everywhere access the live events they love.
  • Providing exceptional front-line customer service to ticket purchasers and conducting in-person ticket sales at the Box Office using the Ticketmaster Point of Sale system.
  • We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.

Matching Summary

We’re fans who help fans everywhere access the live events they love.

Skills & Requirements

Must-have

  • Exceptional front-line customer service
  • Ticketmaster Point of Sale system
  • Archtics and TM Host systems
  • Cash and credit card handling
  • Flexible and fluid work schedule
  • Evenings, weekends, and holidays

Nice-to-have

  • Service oriented
  • Strong organizational skills
  • Go-getter attitude
  • Work under pressure
  • Minimal supervision
  • Passion for live events

Key Requirements

  • 1-year experience in sales and/or customer service
  • Basic foundation of event ticketing
  • General office and cash experience preferred
  • Ability to accommodate extremely flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter