Assistant Front Desk Manager

Four Seasons Residence Club Aviara

Carlsbad, California, US
$70,000.00-$73,000.00; not specified; health insur...
On-site
Lead and support front desk operations
Deliver exceptional guest service
Handle vip guests and special requests
Four Seasons Residence Club Aviara is seeking an Assistant Front Desk Manager to oversee Front Desk operations and ensure exceptional guest service. The ideal candidate should have experience in luxury hotel management, strong interpersonal skills, and a passion for hospitality

Job Summary

  • The primary function of this role is to lead and support the Front Desk operations by delivering exceptional service and fostering a culture of excellence.
  • Assist in the recruitment, training, and supervision of Front Desk, Operator, and Guest Service Attendant teams, promoting a culture of excellence in guest service.
  • Salary Range: $70,000.00-$73,000.00; Health Insurance – Medical, Dental & Vision; 401(k) Retirement Savings Plan; Excellent training and development opportunities; Exclusive discount and travel programs with Four Seasons Hotels and Resorts; Complimentary dry cleaning for employee uniforms; Complimentary employee meals.

Matching Summary

Match Score: 85

Four Seasons Residence Club Aviara is seeking an Assistant Front Desk Manager to oversee Front Desk operations and ensure exceptional guest service. The ideal candidate should have experience in luxury hotel management, strong interpersonal skills, and a passion for hospitality.

Salary

$70,000.00-$73,000.00; Not specified; Health Insurance – Medical, Dental & Vision, 401(k) Retirement Savings Plan, training and development opportunities, exclusive discount and travel programs, complimentary dry cleaning, complimentary employee meals

Skills & Requirements

Must-have

  • Lead and support Front Desk operations
  • Deliver exceptional guest service
  • Handle VIP guests and special requests
  • Supervise adherence to Four Seasons Standards
  • Utilize property management systems

Nice-to-have

  • Genuine passion for guest service
  • Motivate and inspire a diverse team
  • Professionalism and grace in handling concerns

Key Requirements

  • 1 year of progressive experience in Front Office or Guest Services management
  • Leadership, organizational, and interpersonal skills
  • Excellent communication skills
  • Solid understanding of hotel operations
  • Proven ability to handle guest concerns
  • Degree or diploma in Hospitality Management or related field preferred
  • Reading, writing and oral proficiency in the English language

Work Rights

Not specified

Tailored Resume

Cover Letter