Guest Services Representative

ASM Global

Sioux Falls, SD, United States
Guest relations and assistance
Screening for prohibited items
Emergency situation response
A Guest Service Representative is responsible for assisting patrons during events in ushering, ticket taking, crowd management and guest services

Job Summary

  • A Guest Service Representative is responsible for assisting patrons during events in ushering, ticket taking, crowd management and guest services.
  • Essential duties include greeting and directing guests, screening guests for prohibited items, securing areas, responding to emergency situations, and ensuring the safety of all guests.
  • Will be required to have open availability to work events on an on-going basis including weekends, evenings, and holidays.

Matching Summary

A Guest Service Representative is responsible for assisting patrons during events in ushering, ticket taking, crowd management and guest services.

Skills & Requirements

Must-have

  • Guest relations and assistance
  • Screening for prohibited items
  • Emergency situation response
  • Ticket scanning and patron assistance
  • Professional and polite demeanor

Nice-to-have

  • Anticipate problems and solutions
  • Positive public relations generation
  • Maintain proper image

Key Requirements

  • Ability to read, write, hear, and speak English
  • Ability to work flexible hours
  • Ability to stand for long periods
  • Ability to walk up and down steep stairs

Work Rights

Not specified

Tailored Resume

Cover Letter