Base: n/a; bonus/equity: not specified; benefits: ...
Not specified
Bachelor's degree or equivalent
1-5 years working experience
Business level english japanese communication skills
Abbott is seeking a Senior Customer Service Specialist in Tokyo, Japan, to manage order processing, address customer inquiries, and collaborate with various departments to improve efficiencies. The ideal candidate should possess business-level English and Japanese communication skills, along with experience in customer service and familiarity with SAP systems
Job Summary
This role supports daily order receiving activities including entry, invoicing, and customer feedback while collaborating with various departments to resolve issues.
The position requires maintaining SAP master data, managing EDI parameters, and ensuring compliance with audit rules and medical device regulations.
Candidates will utilize reporting tools like Power BI and SAP to drive continuous improvements in work quality, efficiency, and accuracy.
Matching Summary
Match Score: 75
Abbott is seeking a Senior Customer Service Specialist in Tokyo, Japan, to manage order processing, address customer inquiries, and collaborate with various departments to improve efficiencies. The ideal candidate should possess business-level English and Japanese communication skills, along with experience in customer service and familiarity with SAP systems.
Salary
Base: N/A; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Bachelor's degree or equivalent
1-5 years working experience
Business level English Japanese communication skills