Subject Matter Expert - Employee Lifecycle Management ( Mandarin Speaker )

Roche UK

Petaling Jaya, Malaysia
Employee lifecycle management
Hr shared services
Mandarin speaker
The Employee Lifecycle Management team focuses on supporting ELM processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes

Job Summary

  • The Employee Lifecycle Management team focuses on supporting ELM processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes.
  • As an Employee Lifecycle Management Subject Matter Expert, you are responsible for coordinating complex P&C requests and being the internal escalation point for the ELM Specialists and Senior Specialist.
  • Roche encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally.

Matching Summary

The Employee Lifecycle Management team focuses on supporting ELM processes and provides customer service and advisory support to managers, employees, People & Culture and business partners on global P&C systems and processes.

Skills & Requirements

Must-have

  • Employee Lifecycle Management
  • HR Shared Services
  • Mandarin speaker
  • Workday or SAP knowledge
  • Process documentation
  • Service delivery excellence

Nice-to-have

  • Customer-focused principles
  • Proactive stakeholder relationships
  • Continuous improvement initiatives
  • Multicultural environment
  • Growth mindset

Key Requirements

  • 3+ years related experience
  • Subject Matter Expert experience
  • University degree, HR preferred
  • Fluent in English and Chinese

Work Rights

Not specified

Tailored Resume

Cover Letter