The Junior Coordinator manages inquiries and reservations from casino guests via the membership hotline and email, assisting various teams in booking reservations for hotel, F&B, spa, entertainment, and transportation
Job Summary
The Junior Coordinator manages inquiries and reservations from casino guests via the membership hotline and email, assisting various teams in booking reservations for hotel, F&B, spa, entertainment, and transportation.
This role supports Promotions and Events campaigns by handling inbound inquiries and conducting outbound telemarketing offers.
The position requires coordination with various departments to arrange accommodations and fulfill requirements for VIP Players, Hosts, and Junkets.
Matching Summary
The Junior Coordinator manages inquiries and reservations from casino guests via the membership hotline and email, assisting various teams in booking reservations for hotel, F&B, spa, entertainment, and transportation.
Skills & Requirements
Must-have
Manage inquiries and reservations
Inbound and outbound calls
Proficiency in MS Office Suite
Read, write, and speak English
Flexible schedule and shifts
Nice-to-have
Strong presentation and communication
Excellent interpersonal abilities
Proficiency in foreign languages
Well-groomed and professional appearance
Key Requirements
High school diploma required
University/college diploma preferred
Call center or hotel reservations experience is an advantage