The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint enterprise customers
Job Summary
The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint enterprise customers.
Your responsibilities will include becoming a trusted customer advocate, helping customers maximize their use of our products, and performing architectural design sessions with existing clients.
At AvePoint, we are committed to investing in our people, fostering a culture where you are empowered to craft your career, make an impact, and own (y)our future.
Matching Summary
The Technical Account Manager (TAM) serves as the key technical point of contact for AvePoint enterprise customers.
Skills & Requirements
Must-have
technical advisor
customer satisfaction
platform adoption
technical recommendations
architectural design sessions
platform integration engagements
Nice-to-have
passion for customer satisfaction
empowered to craft your career
make an impact
own your future
Key Requirements
Requires experience in supporting complex technical environments
Requires experience in customer retention and platform adoption
Requires experience in providing prescriptive feedback