Customer Service Representative - Patient Registration Team Lead

R1 RCM Inc.

Milwaukee, WI, US
Base: $17.39 - $26.24 ph; bonus/equity: not specif...
Excellent customer service experience
Ability to oversee team performance
Familiarity with technology and multitasking
As a Customer Service Representative – Team Lead, you’ll oversee the day-to-day performance metrics for Patient Experience Specialists

Job Summary

  • As a Customer Service Representative – Team Lead, you’ll oversee the day-to-day performance metrics for Patient Experience Specialists.
  • This role ensures high-quality customer service and proper procedures while maintaining patient privacy and confidentiality standards.
  • R1 RCM Inc. offers a competitive benefits package and values the progress of its associates toward career goals.

Matching Summary

As a Customer Service Representative – Team Lead, you’ll oversee the day-to-day performance metrics for Patient Experience Specialists.

Salary

Base: $17.39 - $26.24 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Excellent customer service experience
  • Ability to oversee team performance
  • Familiarity with technology and multitasking

Nice-to-have

  • Positive departmental culture
  • Team member engagement
  • Career growth opportunities

Key Requirements

  • High School Diploma or GED
  • Up to date on vaccinations
  • Pass a drug test and background check

Work Rights

Not specified

Tailored Resume

Cover Letter