Depot Customer Service Associate

A.P. Moller - Maersk

El Callao, Peru
Onsite
Customer service and customs processes
Coordination with commercial and operational teams
Internal systems record management
As a Depot Customer Service Associate, you will be responsible for coordinating with operational and administrative areas to ensure efficient and high-quality customer service, guaranteeing an outstanding experience

Job Summary

  • As a Depot Customer Service Associate, you will be responsible for coordinating with operational and administrative areas to ensure efficient and high-quality customer service, guaranteeing an outstanding experience.
  • Key responsibilities include managing customer requests, doubts, and claims, coordinating container appointments, and supporting import and export processes.
  • Join Maersk for a dynamic and international environment with opportunities for growth and the chance to impact global logistics.

Matching Summary

As a Depot Customer Service Associate, you will be responsible for coordinating with operational and administrative areas to ensure efficient and high-quality customer service, guaranteeing an outstanding experience.

Skills & Requirements

Must-have

  • Customer service and customs processes
  • Coordination with commercial and operational teams
  • Internal systems record management
  • Container pickup and return appointments

Nice-to-have

  • Customer-oriented profile
  • Continuous improvement focus
  • Dynamic and international environment

Key Requirements

  • 2+ years of experience in Customer Service or foreign trade operations
  • Intermediate to advanced English proficiency
  • Degree in Administration, Industrial Engineering, International Business, or related fields

Work Rights

Not specified

Tailored Resume

Cover Letter