Job 141482

Honeywell

Technical support for access and video products
Lenel products support
Ip network professional experience
Deliver technical support for access and video products of Honeywell to Value Added Resellers and End-Customers in Europe, Middle-East and Africa

Job Summary

  • Deliver technical support for access and video products of Honeywell to Value Added Resellers and End-Customers in Europe, Middle-East and Africa.
  • Manage and prioritize requests, ensure on-time resolution of complaints, and provide expertise on complex application issues.
  • Work with a centralized Call Management database, build up a Knowledge Base, and ensure professional communication flow with Carrier Technical teams.

Matching Summary

Deliver technical support for access and video products of Honeywell to Value Added Resellers and End-Customers in Europe, Middle-East and Africa.

Skills & Requirements

Must-have

  • Technical support for access and video products
  • Lenel products support
  • IP network professional experience
  • Microsoft SQL Server knowledge
  • Windows operating systems knowledge
  • Fluent English mandatory

Nice-to-have

  • Electronic Security sector experience
  • Team player
  • Customer handling skills

Key Requirements

  • Engineering degree
  • Experience in support or technical consultancy
  • Weekend support readiness

Work Rights

Not specified

Tailored Resume

Cover Letter