It Administrator

Truveta

Hyderabad, India
On-site
3-5 years it support experience
Windows and macos troubleshooting
Microsoft 365 application support
This role provides intermediate-level IT support for a global corporate environment, handling day-to-day technical issues and operational tasks

Job Summary

  • This role provides intermediate-level IT support for a global corporate environment, handling day-to-day technical issues and operational tasks.
  • The ideal candidate will independently manage Windows and macOS laptop setups, software access, and basic network troubleshooting while maintaining strong documentation standards.
  • Responsibilities include managing the full employee lifecycle from onboarding equipment setup to offboarding asset recovery and account deactivation.

Matching Summary

This role provides intermediate-level IT support for a global corporate environment, handling day-to-day technical issues and operational tasks.

Skills & Requirements

Must-have

  • 3-5 years IT support experience
  • Windows and macOS troubleshooting
  • Microsoft 365 application support
  • Hardware asset management
  • Ticketing system usage

Nice-to-have

  • Strong customer service mindset
  • Independent problem solving skills
  • Documentation and process improvement
  • Remote user support experience
  • Global team collaboration

Key Requirements

  • 3–5 years of IT support experience
  • Strong English communication skills
  • Experience with ServiceNow or Jira
  • Basic knowledge of Entra ID / Azure AD

Work Rights

Not specified

Tailored Resume

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