Front Desk Customer Service Advisor

WHIP INDUSTRIES, INC

Rockville, MD, United States
Base: $20-30 ph depending on experience; bonus/equ...
On-site
Strong organizational and multitasking abilities
Proficient in microsoft office and google suite
Valid driver's license with clean record
Whip Industries, Inc. is seeking a Front Desk Customer Service Advisor for their Rockville, MD location. The role emphasizes delivering exceptional customer service to rideshare drivers while managing bookings and ensuring fleet readiness in a dynamic startup environment

Job Summary

  • The role involves serving as the first point of contact for rideshare drivers to ensure a positive rental experience.
  • Employees are responsible for managing fleet maintenance, handling bookings, and solving customer issues in a startup atmosphere.
  • The position requires working flexible hours including evenings, weekends, and holidays to support continuous operations.

Matching Summary

Match Score: 85

Whip Industries, Inc. is seeking a Front Desk Customer Service Advisor for their Rockville, MD location. The role emphasizes delivering exceptional customer service to rideshare drivers while managing bookings and ensuring fleet readiness in a dynamic startup environment.

Salary

Base: $20-30 per hour depending on experience; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Strong organizational and multitasking abilities
  • Proficient in Microsoft Office and Google Suite
  • Valid driver's license with clean record
  • Flexible schedule including evenings and weekends

Nice-to-have

  • Appreciation for startup culture environment
  • Admin or logistics experience preferred
  • Ability to work in fast-paced setting

Key Requirements

  • High school diploma or GED required
  • Must be 21 years of age or older
  • Pass background and drug screenings

Work Rights

Not specified

Tailored Resume

Cover Letter