Operation Agent Sri Lanka

MAERSK

Customer channel management
Case management
Customer onboarding
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment

Job Summary

  • Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment.
  • Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks.
  • Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Matching Summary

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment.

Skills & Requirements

Must-have

  • customer channel management
  • case management
  • customer onboarding
  • relationship management
  • contract and dispute management
  • skilled technical administrative operational tasks

Nice-to-have

  • diverse and inclusive workplace
  • embrace different styles of thinking
  • independent judgment within defined boundaries
  • knowledge of standardized work routines

Key Requirements

  • limited job and business knowledge at hiring
  • skills developed through job-related training
  • on-the-job experience within a specific job discipline

Work Rights

Not specified

Tailored Resume

Cover Letter