Job Summary

• As a Support Service Specialist, you play a central role in ensuring correct financial management of service assignments, product and spare part deliveries, and a high level of customer satisfaction through professional order management, clear communication and ongoing follow-up.
• Your role and responsibilities include managing customer orders, monitoring order and contract status, archiving relevant documentation, handling invoicing, crediting, and cost monitoring related to service assignments, products, and spare part deliveries.
• ABB Electrification Service is a leading supplier of products and services for the aftermarket in electric power, primarily low and medium voltage switchgear, working closely with customers across Sweden to maximize availability, reliability and safety in their facilities.

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Skills & Requirements

Key Requirements

• Knowledge of customer service principles
• Experience of invoicing
• Experience with Office 365
• Strong written and spoken communication skills

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